Autopilot Studio
AI Admissions Officer for Course Sellers
RAG-based student inquiry automation with zero hallucinations and instant checkout redirection.
Client Profile
EdTech Platform
Support & Sales Automation
Problem Statement
The client faced high lead drop-off during non-working hours, specifically late at night. Manual replies via WhatsApp were impossible to sustain after 9 PM, leaving students waiting hours for simple answers about pricing or syllabus details, often resulting in them choosing faster-responding competitors.
LOST ENROLLMENTS
Leads dropped off significantly due to delayed responses late at night.
LAUNCH VOLUME CAP
Human team was unable to handle 1,000+ simultaneous queries during course launches.
SUPPORT GAP
No availability after 9-10 PM when students are most active.
REPETITIVE TASKS
Counselors wasted valuable time explaining basic syllabus details repeatedly.
Solution Architecture
Technology Stack
- n8n (Workflow Automation)
- RAG (Vector Database)
- WhatsApp / Chat Integration
- OpenAI GPT-4o
- PDF/Video Transcript Loader
- Payment Gateway API
Project Timeline
INGESTION
Training AI on syllabus PDFs, pricing, policies, and video transcripts.
TESTING
RAG accuracy checks to ensure zero hallucinations on complex queries.
LAUNCH
Deployment to WhatsApp/Web and live monitoring during course launch.
Automation Pipeline
Intelligent Call Flow Logic
Student Query
Student asks a question via WhatsApp or Web Chat (e.g., pricing, syllabus).
RAG Engine Retrieval
System searches approved syllabus PDFs and FAQs for the exact answer.
AI Agent Response
AI generates a contextual, accurate answer using only the retrieved data.
Objection Handling
AI acts as a counselor to guide the student and remove hesitation.
Checkout Redirect
Student is sent a direct checkout link to complete enrollment.